Refund policy
Cancellation, Return & Exchange
We strive to provide you with the best shopping experience at MD Ethnic wear . If you are not completely satisfied with your purchase, we accept return or exchange requests within two days after delivery. However, please note that in both cases, the customer will be responsible for the forward and reverse shipping charges, which amount to Rs. 120/-.
For returns
If you choose to return the product, an amount of Rs. 120/- will be deducted from the refund, which will be processed once we receive the returned item. The refund will be issued to the original payment method used during the purchase.
- To request Returns, please email us at mdethnicwear2024@gmail.com or call us on our customer support number at 7850003828
For exchanges
If you wish to exchange the product, in addition to the Rs. 120/- shipping charges, you will also need to pay the price difference, if any, between the original product and the new one selected. We will process the exchange once we receive the returned item and the necessary payment.
We kindly request you to refer to our size chart before placing your order to ensure the perfect fit. Please note that exchanges are allowed only once per order. Checking the size chart in advance will help avoid returns or multiple exchanges and ensure a smooth shopping experience.
If you have any questions or require further assistance regarding our return and refund policy, please feel free to reach out to our customer support team at 7850003828 or mdethnicwear2024@gmail.com. We are here to assist you and address any concerns you may have.
Cancellation POLICY
Terms of order cancellation by customer and/or by MD Ethnic Wear.
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We offer you the ease of cancellation of your prepaid and COD orders within 24 hours of order placement. In the case of prepaid orders, we can offer you a refund for the same amount or a credit note of the same amount.
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To request cancellation, please email us at mdethnicwear2024@gmail.com or call us on our customer support number at 7850003828
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We also reserve the right to cancel or not accept certain customer orders due to various reasons that may include reasons such as unavailability of fabrics/raw materials, wrong product listing or pricing on the website, and intimation by our analytics team for payment-related or fraudulent practices issues, etc. In the case where prepaid orders are cancelled by us, we shall refund the complete amount of the order in their registered bank account with us. We shall inform the customer about the same via mail on their registered email ID. Our decision to accept or cancel shall remain final and binding.
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Credit note: Validity of Credit voucher issued for order cancellation will be valid for 90 days.
- Any cancellations after placing prepaid orders will be charged for 2-3% (as payment gateway charges)